Q&A (Pls read this if it’s the first time you want to buy our kits)

Q: How to join the GB of your kits? 

提问:如何参团?

A: All the designs are available for sale on this website after spots are made. There won’t be GB of any kind.

回答:所有的设计将以现货的形式在本网站出售。不会有任何形式的团购。

Q: How to order spots? 

提问:如何订购现货?

A: All spots avaible for sale will have ‘on sale’ page on this website. After you read ‘on sale’ page on the website, email us the options required on that page. We will reply you and confirm orders with you. Due to the very limited order processing capacity, it may take some time.

回答:所有在售现货在本网站会有“在售”页面。阅读完在售页面之后,您可以电邮我们在售页面中的选项来下单。我们会回复确认订单。由于订单处理能力非常有限,可能需要比较长的时间回复。

Q: How to pay for kits?

提问:如何付款?

A: We will invoice you by PayPal when packages are ready to send. For customers in China, direct transfer by Alipay will be used.

回答:可发货时,我们将通过PayPal发送账单。对国内用户将采用支付宝转账方式付款。

Q: When will be the package shipped? 

提问:什么时候发货?

A: Normally we will send out package within 5 days after you paid. If we are busy, we will notified that it may take longer time when invoicing.

回答:通常5天之内会交付给快递。如果订单较多,我们会在确认付款时告知可能需要更长时间发货。

Q: What is the shipping method?

提问:物流方式是什么?

A: All packages will be shipped by SF Express. Please check the shipping rate and transit time here: https://www.sf-express.com/cn/en/

回答:所有包裹用顺丰发送。请在顺丰官网查询运费和时效。

Q: What is b-stock?

提问:什么是b-stock?

A: Some of the products will have flaws and will be listed as b-stocks. All the b-stocks will be provided with actual pictures and sold with discounts (10%-20% off) on the website. Normally, they will be sold after all a stocks are sold out. You can check the ‘on sale’ page to see if there are b-stocks in there.

回答:部分产品会有一些瑕疵,将会被列为b-stock(瑕疵品)。所有的瑕疵品将会在出售的时候以实际照片确认并提供折扣(10%-20%)。通常正常品售完后,瑕疵品才会被列出售。你可以通过在售页面了解瑕疵品详情。

Q: What firmware the keyboard uses?

提问:键盘采用什么固件?

A: All keyboads are based on QMK firmware and will have json file for kbfirmware.com on support page of the product. And some of them will have QMK configurator or VIA support under the help of Erovia (Github).

回答:所有键盘基于QMK固件,网站上产品支持页面将提供json文件。在Erovia的帮助下,部分键盘有QMK configurator或者VIA支持。